舊登記會員無法登入

VR2ZOC

有舊登記會員反映意見，現由我代為轉達：無法再登入本會網頁，以致想回覆或上載圖片都唔得，麻煩跟進。

VR2ZOC

VR2ZDY 發表於 19-5-2015 20:50
tanga，不用說 Winghong 電郵地址了，昨天下午黎小姐已通知李先生，如果再有問題，請李先生在此留言。 ...

既然無法登入，又怎留言？

tanga

dear administrator,
a dozen of members, who have forgotten their passwords, have reported that the carsc login page failed to allow them to regenerate a new password.  While attempting to get their passwords reset:

1)the web page failed to generate/show the authentication random code.

2) while users were prompted to type in their passwords the second time (in order to verify their new password, the system kept reporting "password mismatch"

please debug the faults above.  Thx.

VR2ZOC

無法登入就唯有做住遊客，係道遊下遊下囉。

VR2ZDY

ZOC，不是本會網頁，是不是登入不到討論區？如果要到討論區回覆，一定有帳號和密碼！

VR2URF

tanga 發表於 17-5-2015 09:08
dear administrator,
a dozen of members, who have forgotten their passwords, have reported that the  ...

Q1. the web page failed to generate/show the authentication random code.
A1: The authentication code display correctly as follow:



Q2: while users were prompted to type in their passwords the second time (in order to verify their new password, the system kept reporting "password mismatch"
A2: Password verification is working fine as well:

tanga

VR2ZDY 發表於 18-5-2015 10:35
ZOC，不是本會網頁，是不是登入不到討論區？如果要到討論區回覆，一定有帳號和密碼！ ...

VR2ZDY,
   Yes,  討論區.
   "一定有帳號和密碼"  ???    ??    You don't get it.    They had a 帳號和密碼, just that they've forgotten their password nowadays.

   For those who've forgotten their passwords, they said that the system did not allow them to  *reset*  their passwords.

VR2ZDY

tanga 發表於 17-5-2015 09:08
dear administrator,
a dozen of members, who have forgotten their passwords, have reported that the  ...

tanga，我用 Firefox 瀏覽器 38.01 註冊，沒有你的問題！

VR2ZDY

tanga 發表於 18-5-2015 11:28
VR2ZDY,
   Yes,  討論區.
   "一定有帳號和密碼"  ???    ??    You don't get it.    They had a 帳號 ...

tanga，如果你有正確的帳號，我可以重置密碼

tanga

VR2ZDY 發表於 18-5-2015 11:33
tanga，我用 Firefox 瀏覽器 38.01 註冊，沒有你的問題！

VR2ZDY,

   thx for helping.
   Actually, this is not my problem.   My own account is ok.  I can post & I remember my password.
   I'm asked  to post the problem  *on behalf of *  those who said they couldn't see the random code & couldn't verify their password.
   i.e.   I'm merely relaying  their problems to your attention.